FAQs

About itc thinkdrive

itc thinkdrive 2.0 is the latest version of thinkdrive. Released in February 2014, there are updates to the design, three new search capabilities and upgrades to the student area. itc thinkdrive is available as an app and as a web based resource.

Payment and Pricing

How much does thinkdrive cost?

Access to thinkdrive is provided via an annual subscription. The prices are:

itc thinkdrive personal edition - Teacher: $38.50 including GST p.a

itc thinkdrive personal edition - Student: $19.80 including GST p.a

itc thinkdrive school edition:

Primary School: $660 including GST p.a

Secondary School: $880 including GST p.a

K-12 School: $1320 including GST p.a

Schools with less than 10 Full Time Teaching Staff: $220 including GST p.a

Type of School

If your school would like to purchase the School Licence but does not fall into one of the three school categories (Primary, Secondary or K-12), please contact itc publications.

How long does a thinkdrive licence last?

All licences are issued on a per annum basis. You will have access to the resource for exactly one year from the day that you purchase thinkdrive. You will be contacted in the lead up to the expiration of your licence to remind you to reinvest in thinkdrive.

How can I pay for thinkdrive?

Credit Card

Visa and Mastercard are accepted. AMEX is not available for online orders. Inpiduals must use Credit Card to purchase.

Credit Card Processing

Online credit card transactions are processed using eWay (www.eway.com.au). This gives you the highest level of credit card security. The AMEX option is not available through eWay.

Your Credit Card Statement

Your credit card statement will show the supplier as itc Publications Pty Ltd.

Other Payment Methods

Schools and educational institutions may also purchase thinkdrive via Bank Transfer or request to be invoiced.

Payment by Bank Transfer

This option is available for the thinkdrive School Licence only.

Select the product you wish to purchase and proceed to the checkout. To pay using a Bank Transfer, please select ‘Bank Transfer’ when you arrive at the ‘Review Order’ stage of the purchasing process. Please follow the instructions that appear when you select the ‘Bank Transfer’ option. When making your Bank Transfer please ensure that you use your school name plus the letters ‘tds’ as the transfer reference. After taking note of the information that loads on your screen you can continue to the ‘Complete Checkout’ stage of the purchasing process.

Upon completing your checkout process you will receive an email stating that ‘Your Order is Complete’. You will also receive a separate email from the itc thinkdrive team with your account and log-in details that provide you with access to the resource.

Payment by Invoice

This option is available for the thinkdrive School Licence only.

Select the product you wish to purchase and proceed to the checkout. To pay using a school invoice, please select ‘Invoice’ option when you arrive at the ‘Review Order’ stage of the purchasing process. Continue to the ‘Complete Checkout’ stage of the purchasing process. Upon completing your checkout process the thinkdrive account holder will receive an email stating that ‘Your Order is Complete’. Your school will receive an invoice within three working days. Upon receipt of payment the thinkdrive account holder will be contacted by email with thinkdrive log-in details to provide access for your school.

By Phone, Fax or Email

Orders can be made via phone, fax or email direct to itc publications.

Phone: +617 4638 8326

Fax: +61 7 4638 8366

Email: info@itcpublications.com.au

Mail: itc publications, PO Box 2640, Toowoomba QLD 4350, Australia

What currency can I use to pay for thinkdrive?

Prices on the itc thinkdrive website are listed in Australian Dollars (AUD) unless otherwise specified. Residents of New Zealand and the United States of America can choose to billed in their home currency by choosing this country in the ‘Address’ field during the subscription process. Foreign exchange rates and prices are subject to fluctuation. Credit card companies may charge a commission.

Subscription Renewal

I already have a thinkdrive subscription. How do I subscribe for another year?

Simply go to itcthinkdrive.com.au, and purchase another copy of thinkdrive! As long as you register with the same username / email address, this will add an additional year’s access to your existing account.

I already have a thinkdrive subscription. How do I get the latest updates?

All updates to the itc thinkdrive app and website occur automatically. You do not need to take any action to access updates to the website. If you are using the itc thinkdrive app, ensure that you check your App Store regularly for any updates that become available.

Upgrading from the itc thinkdrive DVD

I have previously purchased a DVD version of thinkdrive. Can I continue to use this?

If you have purchased any version of thinkdrive that was installed using a DVD (itc thinkdrive personal edition DVD, Classroom Thinking Skills DVD or the itc thinkdrive School Site Licence) you can continue to use this resource indefinitely. Please note that all editions of thinkdrive that were distributed via DVD format and these are no longer being distributed.

I have previously purchased a DVD version of thinkdrive. Can I upgrade to the newest version?

You are able to upgrade to the latest resource via the thinkdrive website (www.itcthinkdrive.com.au) or through the itc thinkdrive app, available in the App Store.

Access & Log-in

I have just ordered thinkdrive. How do I log in?

I have nominated to pay via Credit Card: During the checkout process an email address would have been nominated as the order’s contact email. Upon successful completion of the checkout process this email address will be sent a confirmation email titled ‘Your Order is Complete’. You can then log in with the password you created during the checkout process.

I have nominated to pay via Bank Transfer: During the checkout process an email address would have been nominated as the order’s contact email. Upon successful completion of the checkout process this email address will be sent a confirmation email titled ‘Your Order is Complete’. When the funds have been received by itc publications this email address will receive a subsequent email notification allowing you to log in.

I have nominated to pay via invoice on the thinkdrive website: When payment has been received the thinkdrive account holder will be sent an email with a link that allows you receive a subsequent email notification allowing you to log in.

I have ordered via Phone, Fax or Email: itc publications will contact you once you have submitted your order to step you through the payment and access process.

How do I access thinkdrive on my web browser?

To access thinkdrive on your web browser type www.itcthinkdrive.com.au into the URL bar at the top of a new internet page. When this webpage loads, locate and click the ‘SIGN IN’ icon on the top right-hand side of the thinkdrive website. When the ‘SIGN IN’ page loads, enter your Username and Password and click the ‘LOG IN’ icon at the bottom of the webpage.

How do I access thinkdrive from my iPad, Android or Windows 8 device?

a) Accessing itc thinkdrive using your web browser: Open your web browser and type www.thinkdrive.com.au in the URL bar. When the page loads locate the 'SIGN IN' button at the top of the page. Click this and log in.

b) Accessing the itc thinkdrive app:

Apple: The itc thinkdrive app is available via the iTunes App Store here: https://itunes.apple.com/au/app/itc-thinkdrive/id620172755?mt=8&ign-mpt=..., or search for ‘itc thinkdrive’ in the search function of the App Store. This app is free to download.

Android: You can access the web application from itcthinkdrive.com.au on your tablet. Information coming soon!

Windows 8: You can access the web application from itcthinkdrive.com.au on your tablet. Information coming soon!

If our school purchases the thinkdrive School Licence, will everyone have access to their own thinkdrive account?

No. If an itc thinkdrive School Licence is purchased your school will be provided with two thinkdrive accounts – one teacher account, and one student account. Each of these accounts will have one username and password. The responsibility of distributing the username and password for these accounts lies within your school and is not the responsibility of itc publications. The log-in details for your school’s thinkdrive account are emailed to the email address nominated in the checkout process.

I’ve forgotten my password. What do I do?

Visit www.itcthinkdrive.com.au, or the itc thinkdrive app. Navigate to the ‘sign in’ page where you normally enter your Username and Password. Click ‘Forgot Password’. Follow the prompts.

Please note that due to Privacy Laws the itc thinkdrive team cannot recover or provide you with your password.

Important note for School Licence holders: The itc thinkdrive School Licence provides your school with a teacher account and a student account. This means that all teachers and all students at your school use these log-in details. Therefore, only the nominated thinkdrive account contact at your school can make password changes to the account. If you have lost your password please get in touch with the thinkdrive account contact at your school.

Technical Information

What are the minimum operating requirements?

Operating System

Windows: Windows XP or later

Macintosh: Snow Leopard

Browser

Windows: Internet Explorer 8+, and recent versions of Firefox or Chrome

Macintosh: Recent versions of Safari, Firefox or Chrome

What are the recommended operating requirements?

Operating System

Windows: Windows 7+

Macintosh: Mountain Lion+

Browser

Windows: Internet Explorer (current version), Firefox (current version), Chrome (current version)

Macintosh: Safari (current version), Firefox (current version)

What devices can I use to access thinkdrive?

The thinkdrive website (www.itcthinkdrive.com.au) works across all browsers, on all devices. The itc thinkdrive app works on Apple iPads, Android and Windows 8 devices.

Smart phone capability is limited.

Does the thinkdrive web resource download and install onto computers?

No, thinkdrive is a web based resource that doesn’t need to be installed onto your device.

itc thinkdrive App

Is there an itc thinkdrive app?

iPad App: The itc thinkdrive application is available via the iTunes App Store for iPad. This app is free to download. Personal Edition users and School Licence users can download and access the app using their itc thinkdrive log-in details.

Access the app by searching ‘itc thinkdrive’ in the App Store, or using the following link: https://itunes.apple.com/au/app/itc-thinkdrive/id620172755?mt=8&ign-mpt=...

Android: You can access the web application from itcthinkdrive.com.au on your tablet. Information coming soon!

Windows 8: You can access the web application from itcthinkdrive.com.au on your tablet. Information coming soon!

Can I download the app if I haven’t already signed up to itc thinkdrive?

Yes. You don’t need a thinkdrive subscription to download or use the Lite version of the app.

What is the itc thinkdrive Lite version?

When you first download the itc thinkdrive app, you can try it for real using itc thinkdrive Lite. This means that you can access the app straight away and try out the Remember and Understand levels of Bloom’s Taxonomy.

To access the entire app and all of the thinking tools at each level of Bloom’s Taxonomy, you can upgrade to the full version.

How do I get the full version of the itc thinkdrive app?

You need to pay for a thinkdrive subscription to gain access to the full version of the app. You can do this via the itc thinkdrive website (www.itcthinkdrive.com.au) or through the app by following the prompts to ‘upgrade to the full version’.

Can I open and read the PDFs in thinkdrive on my iPad?

In order to view the writable templates your must install ‘Adobe Reader’ as an app on your device.

Can I edit the writable templates on my iPad device?

Yes! You can edit writable templates using the new interactive editor.

When I click on the writable template and start typing text doesn’t appear immediately. Why?

Depending on your computer and software, there can be a short delay before the text fields can be used after you first click in the space provided. You may also need to double click or double tap to enter text.

How can I save images on my iPad device?

Images can be exported and saved to your device or straight to Dropbox by clicking ‘Export’ and then accessing the link that appears in the top-right corner of the template when you view the image.

How do I set up Dropbox on my iPad device?

Follow these steps to set up Dropbox on your iPad:

  • Sign up for a Dropbox account here https://www.dropbox.com/
  • After signing up for a new account via the steps above you can now download the Dropbox app to your iPad device via this link https://www.dropbox.com/mobile
    (NOTE: you can also access the Dropbox iPad application via the iTunes App Store)
  • Once you have installed the Dropbox application to your iPad you will now be able to save PDFs straight to your Dropbox.

Follow these steps to set up Dropbox on your computer:

Where do my images save to on my iPad, and how can I access them again?

Images will save to your Dropbox account or on your device depending on which option you choose. Saving your PDFs to Dropbox allows you to access them on any device whether it be your iPad, or desktop computer.

I can’t access any of the templates or videos on my iPad app. Why?

If you have exited the thinkdrive app to use another application you will need to sign-out of the thinkdrive app and log back in so that you can gain access the thinkdrive videos and templates.


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Take the Lite version of itc thinkdrive for a spin on your web browser.


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